You're losing customers you already earned.
More bookings, zero extra work or ad spend. We answer new enquiries in seconds, before they call a competitor, and bring past customers back. Built for Toronto clinics, spas and trades.
30-minute video call with Michel. No pitch, no obligation.
Start with The Comeback Test. You only pay for appointments your customers actually attend.
Michel, founder. I live in Liberty Village and set this up at your shop in person. My team and I run it for you after.
I run a…
Example conversation. Messages go out in your business's name and voice.
Where your bookings go missing
The five places bookings slip away in a normal week. The problem on the left, how BaseTech fixes it on the right.
You don’t pay until your customers show up.
The Comeback Test brings back your past customers and old enquiries. I set up a system that messages them in your business’s voice, holds a real conversation with each one and books the ones who are ready. You pay a flat fee only for the appointments they actually attend.
Restarts the conversation
A friendly, personal check-in. No promos or templated blasts.
Finds who’s interested
Answers every reply and follows up until each person books or says no.
Books them in
Straight into your calendar, with a notification to you for each one.
What you pay
- Setup
- $0
- Messages and follow-ups
- $0
- No-shows
- $0
- Customers who attend
- Flat fee each
If nobody comes back$0
I take the risk. You only pay when it works.
See what I could win backThen keep the whole system running
Once the test has paid for itself, most owners keep going. Six pieces working on your phone number, your calendar and your Google profile, set up and run by me from $297 a month, month to month.
Missed-call text-back
Every call you can’t pick up gets a text in seconds, in your business’s name, so the customer waits for you instead of calling the next business.
One inbox, answered fast
Calls, texts, Instagram and Facebook messages and website forms land in one place on your phone. New enquiries get a reply right away.
Online booking and reminders
Customers pick a time that syncs with your calendar. Reminder texts go out before every appointment, and no-shows get offered a new time.
Quote and estimate follow-up
Open quotes get followed up by text and email on a schedule until the customer says yes or no.
Past-customer reactivation
Customers who haven’t been back in months get a friendly invite for their next visit or service.
Google review requests
After each visit, happy customers get a quick link to leave a review, so your Google profile keeps growing.
Set up in person by me, run by my team and me. You approve every message, and we watch it, tune it and send you what it booked.
You’ll deal directly with me.
I live and work in Liberty Village. I come to your shop, learn how you book today, and set the system up around it. Every message is written the way you’d say it.
Behind me is a team of specialists who build and run these systems every day, so the work gets done properly and fast. You still have one person who knows your business, from the first visit to every check-in after. If something’s off, you text me.
- Set up in person
- One direct contact
- Backed by an expert team
“What I’ve appreciated most is his personal, hands-on approach. He genuinely takes the time to understand how my business operates rather than offering a one-size-fits-all solution.”
Businesses I’ve worked with
From first call to a fuller calendar
You spend about an hour of your own time. We do the work, and I take the first risk.
- Step 1
A 15-minute call
I ask how bookings work today and roughly how many past customers you have. If it's not a fit, I'll say so.
- Step 2
The Comeback Test
We sign the data agreement, you approve the messages, and I run them on part of your list. You pay only for appointments people attend.
- Step 3
Scale it, then keep it running
We reach the rest of the list, and if you like what it booked, I set up the full system at your shop and run it monthly.
My front desk already handles the phone.
Until they're with a client, on a job, or it's 9 PM. BaseTech covers those hours and hands conversations to your team when a person should take over.
I don't have time to set up another system.
You don't set it up. We build it, run it, and bring you the bookings. Your part is one call and approving the messages.
I like the personal touch with customers.
Every message is written in your voice and approved by you. Customers can reach a real person at any point.
We already pay for ads.
Ads bring people to your door. This makes sure the ones who call or message get answered and booked.
What does it cost?
The Comeback Test costs nothing upfront. You pay a flat fee for each appointment a customer actually attends, agreed before we start. No-shows are free. If you keep the full system running after, it's from $297 a month (CAD), month to month with 30 days' notice. No long contract.
Will this annoy my customers?
No blasts and no promos. Each message is short, personal, written in your voice and approved by you. Anyone can opt out with one reply, and only customers you're allowed to contact under Canada's anti-spam law get a message.
Is my customer list safe?
We sign a data agreement before I see it. You own the list, I use it only for your campaign, only I access it, and it's deleted within 30 days after we finish.
Book your intro call
Pick a time for a 30-minute video call. You’ll see where your bookings slip and roughly how many you could win back, whether you work with me or not.
- 30 minutes on video, with Michel
- No pitch, no obligation
- Happy to come by your shop instead
Rather text?(416) 879-4146